FAQ

What is included in a POP Mahjong tile set?

Our American Mahjong tile sets include 160 tiles and are designed for American Mahjong play. Please check each product page for the exact tile design, dimensions, and included accessories.

Are your tiles designed for American Mahjong?

Yes. Our American Mahjong tile collections are designed specifically for American Mahjong and include the tiles commonly used in modern American Mahjong games.

What size are the Mahjong tiles?

Tile dimensions may vary slightly by collection. Please refer to the individual product page for the exact dimensions of each set.

Do you ship to the United States and Canada?

Yes. POP Mahjong currently ships to customers in both the United States and Canada.

How long does delivery take?

Estimated delivery times are shown on the product page and during checkout. Most American Mahjong tile orders have an estimated delivery time of approximately 7–12 days, depending on the destination and shipping conditions.

Will I receive tracking information?

Yes. Tracking information will be provided after your order has been shipped.

What should I do if my order arrives damaged?

Please contact us as soon as possible and include clear photos of the product, packaging, and any visible damage. Our team will review the issue and assist you with the next steps.

Can I return or exchange my order?

Unless otherwise required by applicable law, all sales are final. We do not accept returns or exchanges for change of mind, color or design preference, ordering the wrong item, or similar customer-preference reasons. Please review the product description and images carefully before placing your order.

Will the product color look exactly the same as the photos?

We make every effort to display product colors accurately. However, colors may appear slightly different depending on lighting, photography, and your screen settings.

How can I contact POP Mahjong?

You can contact us through our Contact Us page or use the live chat on our website. We will respond as soon as possible during normal business hours.